FAQ’s

-DO WE OFFER BOATS WITHOUT A CAPTAIN?

WE DO NOT OFFER NON CAPTAINED BOAT RENTALS-

ALL OF OUR BOAT RENTALS INCLUDE ONE OF OUR MANDATORY CAPTAIN. Our captains have extensive training and experience navigating Lake Austin to ensure the safety of your group. Let our team take the hassle out of your lake day while you enjoy a fun and relaxing day off!

-CAN WE BRING FOOD AND DRINKS?

Yes, we recommend packing a soft type cooler with snacks and food items.

Easy packables are best but feel free to get creative.

Bring napkins, paper plates and plastic cups!

EACH BOAT COMES WITH A COOLER, ICE FOR YOUR BEVERAGES + BOTTLED WATER, however space is limited, especially with a full boat. Check with us if you have any questions or requests.

-DO WE NEED TO BRING LIFEJACKETS?

Our boats are equipped with emergency life jackets though their intended use is only for lifesaving purposes. You may bring additional floatation devices and inflatables.

*Children under the age of 13 must wear a life jacket while the boat is under way.

We provide fitted life jackets for children under 13 years of age. Be sure to let us know if children under the age of 13 will be in attendance or for any special life vests needs or requests.

-HOW EARLY SHOULD I ARRIVE?

*We recommend arriving at least 10-20 minutes before your departure time. Parking is limited and we recommend using a ride share service to meet us. Please Do Not Drink and Drive!

YOU MUST BE COURTEOUS AND RESPECTFUL TO ALL PARK RANGERS, TRAVIS COUNTY STAFF MEMBERS AND GAME WARDENS. OBSERVE PARK RULES: NO GLASS, STYROFOAM, or SMOKING ALLOWED.

-WHERE DO I PARK MY VEHICLE?

WE RECOMMEND NOT DRIVING.

FOR 360 BRIDGE:  Parking is not available at the Bridge. You Must Pay $5/Person to Enter the Travis County Park. 

FOR WALSH LANDING:  Park in the METERED PARKING LOT across the street from the Walsh Landing Park entrance. Gravel Parking Lots or Street Parking is available. *Make sure you pay the parking app or pay the parking meter and display the tag in your vehicle windshield.

-CAN WE GET PICKED UP AND DROPPED OFF AT ANOTHER LOCATION?

*We can pick you up at almost any location on Lake Austin, just call us BEFORE booking your reservation so that we can best accommodate your request. (Additional cost may be added for travel time or travel time may be deducted to accommodate the request).

-WHAT IS OUR WEATHER CANCELLATION POLICY?

*WEATHER DOED NOT ALWAYS COMPLY, HOWEVER;  WE DO NOT CANCEL RESERVATIONS FOR FORECASTED LIGHT RAIN, CLOUD COVER, OR BELOW AVERAGE TEMPERATURES. THESE CONDITIONS DO NOT QUALIFY AS INCLEMENT WEATHER AND DO NOT QUALIFY FOR REFUNDS OR CANCELLATIONS. ALL WEATHER RELATED CANCELLATIONS ARE THE SOLE DECISION OF LAKE AUSTIN PARTY BOAT RENTALS LLC.  YOU MUST PLAN TO ARRIVE ON TIME FOR YOUR RESERVATION.

IF SEVERE WEATHER IS PRESENT IN THE FORM OF: THUNDERSTORMS, EXCESSIVE WINDS, OR LIGHTNING BEFORE YOUR RESERVATION, A LAKE AUSTIN PARTY BOAT RENTALS LLC TEAM MEMBER WILL CANCEL YOUR RESERVATION.

WE WILL FOLLOW WEATHER UPDATES AND KEEP CONTACT WITH YOU ON THE DAY OF YOUR RESERVATION TO DETERMINE IF A CANCELLATION IS NECESSARY. WE GENERALLY PROVIDE UP TO 1-2 HOURS NOTICE FOR CANCELLATIONS FOR SEVERE OR EXTREME WEATHER CONDITIONS.

IN ATTEMPT TO MAKE YOUR SPECIAL CELEBRATION POSSIBLE, WE MAY ATTEMPT TO DELAY START TIME IF MORE FAVORABLE WEATHER CONDITIONS ARE PROJECTED IN FORECASTS.

-WHAT IS OUR NON-WEATHER RELATED CANCELLATION POLICY?

*CANCELLATIONS 120 HOURS or LESS from your RESERVATION TIME AND DATE are subject to 100% of the TOTAL RESERVATION PRICE.

-WHAT IF THE CLIENT DAMAGES THE BOAT?

**CUSTOMERS COULD BE FINANCIALLY RESPONSIBLE FOR ANY DAMAGES TO OUR BOATS OR PROPERTY FROM IMPROPER USE INTENTIONAL DAMAGE OR NEGLECT, INCLUDING BUT NOT LIMITED TO CIGAR/CIGARETTE BURNS, TEARS TO BOAT INTERIOR VINYL SEATS AND SEAT STRUCTURE, SEAGRASS FLOORING, SEAT BIMINI TOP FRAME AND FABRIC, LILY PAD FLOATS, TOWABLE TUBES, LOST OR BROKEN LIFE JACKETS USED AS A FLOTATION DEVICE FOR SWIMMING, OUTBOARD ENGINE EXTERIOR, BOAT RAILINGS, BIMINI FRAMES AND CANVAS', INTERIOR/EXTERIOR FENCING FROM ABUSE, OR ANY OTHER POTENTIAL DAMAGES INCURRED BY YOUR PARTY.  DAMAGES WILL BE ASSESSED BY A REPAIR FACILITY IF REQUIRED.  WE RESERVE THE RIGHT TO BILL FOR ANY DAMAGES ASSESSED, REPAIRED, AND COMPLETED.  LILY PAD FLOATS ARE NOT INDESTRUCTIBLE AND CAN TEAR WHEN ROUGHED.

WE STRIVE TO PRESENT OUR BEAUTIFUL BOAT FLEET IN THE CONDITION EACH OF OUR CLIENTS DESERVES.  SMOKING CIGARS AND CIGARETTES ARE NOT ALLOWED ON THE BOAT, HOWEVER ECIGG/VAPES ARE PERMITTED.  THANK YOU FOR ALLOWING US TO COMPLETE THAT MISSION!